Survey Of 37 Community Websites By Globe West

Globe West surveyed 37 towns in Massachusetts and "found that less than 60 percent allow residents to pay property tax or other bills online, read the minutes of Board of Selectmen meetings, or click on a link to send e-mails to specific town officials." It also found that even the best government sites in its survey remain far below the cutting edge according to standards applied by the California-based Center for Digital Government. The Globe West survey focused on services provided by the communities, rather than the availability of public records on line. However, it confirms the inadequate use of the internet by communities in Massachusetts. What does that say about how technologically savvy this state really is?